ROUTE DIRECTORY

International routes and cross-border access

Choose an exit location first, then compare connection paths. A route type does not guarantee access to a particular service.

110+ countries / 230+ routes Unlimited devices No-logs policy

This page provides static examples of regions and route types, not live connection checks. Check the user dashboard for available routes, subscription status, and client configuration.

REGIONS

Browse routes by region

Country, city, and connection path all affect your apparent exit location and how traffic is routed. Use the table below to understand regional groupings and route labels—not as a list of available connections. Check the dashboard for current configurations.

Country entries include their respective regions. Streaming availability depends on platform policies, content rights, and account status, so a route name alone is not enough to confirm support. On smaller screens, swipe horizontally to view the table.

Sample Regions and Route Types · Not a Current Availability List
Country / RegionCityRoute TypeStreaming Support
Asia-Pacific
SingaporeSingaporeIEPLCheck with the service
JapanTokyoIEPLCheck with the service
JapanOsakaRelayCheck with the service
Hong KongHong KongIEPLCheck with the service
South KoreaSeoulRelayCheck with the service
AustraliaSydneyDirectCheck with the service
North America
United StatesLos AngelesRelayCheck with the service
United StatesNew YorkDirectCheck with the service
CanadaVancouverRelayCheck with the service
CanadaTorontoDirectCheck with the service
Europe
United KingdomLondonRelayCheck with the service
GermanyFrankfurtRelayCheck with the service
FranceParisDirectCheck with the service
NetherlandsAmsterdamRelayCheck with the service
SwitzerlandZurichRelayCheck with the service
SwedenStockholmDirectCheck with the service
SpainMadridDirectCheck with the service
ItalyMilanRelayCheck with the service
Other Regions
BrazilSão PauloRelayCheck with the service
MexicoMexico CityDirectCheck with the service
United Arab EmiratesDubaiRelayCheck with the service
South AfricaJohannesburgDirectCheck with the service
IndiaMumbaiRelayCheck with the service
TurkeyIstanbulDirectCheck with the service

PATH TYPES

Dedicated routes, relay, and direct connections

Route labels describe how a connection is routed, not its performance tier. The explanations below cover general networking principles; check the dashboard for specific routes and configurations.

IEPL

IEPL: How Cross-Border Connections Are Routed

IEPL generally refers to an international Ethernet private line. With a configuration using this type of route, traffic connects through an entry point, crosses the border over dedicated transport, and then reaches the destination service through an exit point. This changes how the link is organized; it does not make every segment between your device and the destination a private network. Local access, Wi-Fi, exit peering, and the destination’s own systems can all affect your experience.

This type of route may suit work that depends on a stable connection, such as remote meetings, long web sessions, and collaborative file work. During peak hours, check whether meeting audio stays clear and page interactions respond promptly—not just whether a connection was established. Routes with the same label can behave differently when reaching the same destination, so test them against your actual needs.

In general, dedicated transport can involve higher resource and maintenance costs. That does not establish the price, exclusive resources, or performance of any VPNQP route. Refer to the plans page for VPNQP pricing; a route label does not indicate an additional charge.

RELAY

Relay: Routing Traffic Through Entry and Forwarding Nodes

A relay route first sends traffic to an entry point, then forwards it to an exit point. The entry location and exit region are different: the address your client connects to may not be the exit address seen by a destination website. Relaying provides another route option; its results depend on the entry connection, forwarding infrastructure, and peering between the exit and destination service.

Relay routes can be compared for everyday browsing, research, and common apps. If a route connects but pages load inconsistently, keep the exit region the same and try another available path to see if the issue changes. This helps separate location-related factors from route-related ones and avoids changing regions and client settings at the same time.

Relay routes generally involve forwarding resources and traffic-management costs. An extra hop does not necessarily make a connection better or worse. For users, consistency while completing the same task is a more useful measure. This page does not list separate charges by route label; use the configurations and plan details shown in the dashboard.

DIRECT

Direct: Connect Directly to the Selected Exit Configuration

Direct usually means the client connects to the selected exit configuration without an additional relay entry point designated by the service. “Direct” does not mean the physical distance is shorter or that traffic avoids carrier routing equipment. Public networks still select paths based on peering, so the same region can perform differently across access networks.

Direct connections can be used for everyday browsing and as a comparison when troubleshooting route issues. If direct works but relay does not, or vice versa, note the network, route name, and point of failure rather than relying on the label alone to diagnose the issue. Geographic proximity is just one factor; the destination’s infrastructure and carrier peering also matter.

In general, direct connections avoid some of the traffic-management needs of a separate relay layer, but international peering, exit resources, and maintenance still have costs. Direct does not mean a free route, nor does it imply lower service quality. Refer to the official plan details for pricing and available configurations.

USE CASES

Choose a route for your needs

Check the destination service’s regional requirements first, then test the connection. Change one condition at a time to make results easier to interpret.

Everyday Browsing

For news, documents, and international websites, start with an exit location that is geographically close and meets the destination service’s regional requirements. Open familiar pages and check that text, images, and sign-in work as expected before settling on a route. A page loading does not mean every request succeeded: comments, attachments, and embedded content may use different domains.

If only some content fails to load, check your client’s split-tunneling rules and browser extensions before trying another route in the same region. Don’t change every setting because of an issue with one website. Keep a reliable route for everyday use and another tested route for comparison; this is easier than constantly switching between route labels.

Streaming

Before streaming, check the content’s region, the platform’s service coverage, and your account entitlements, then choose an appropriate exit location. Netflix, Disney+, YouTube, and other platforms do not all determine region the same way. Loading a website, signing in, seeing content, and playing a video are separate steps. A route name cannot replace playback testing.

After changing exit locations, refresh the app using the platform’s normal process. Check whether the same title plays, subtitles load, and playback resumes after seeking. Video quality also depends on the source, account entitlements, playback device, and local network; it cannot be guaranteed by route type alone. See our streaming access guide for more thorough checks.

Accessing AI Tools

For tools such as ChatGPT, Claude, Gemini, and Midjourney, first check the service’s published regional policies and account requirements. A network connection can provide an access route, but it cannot replace platform eligibility. Once you choose an exit location that meets the requirements, keep it consistent during the session where possible, rather than mixing frequent location changes with account activity.

When testing, don’t stop at checking whether the homepage loads. Also verify sign-in, content submission, and ongoing responses. If the homepage loads but responses stop, compare another route in the same region and check browser extensions and client rules. Follow any account or regional guidance shown by the platform. See our ChatGPT connection guide for details.

Gaming Connections

Choose a route based on the region of the actual game server, not the region in your account profile. Lobby sign-in, game updates, and in-match connections may use different services, so a successful login does not confirm that the gameplay route is working properly. Check that both the launcher and game process are using the intended rules.

VPNQP is a subscription service for cross-border access and network acceleration; this page does not guarantee compatibility or performance for any specific game. If issues occur only during matches, check the game’s network requirements, keep any client error messages, and compare routes in the same region. Download performance does not predict gameplay, and repeatedly switching exit locations during a match is not recommended.

Work and Remote Collaboration

For work, prioritize session stability and your organization’s access requirements. Check whether business apps restrict exit regions or require a company-approved connection method before choosing a route. Meetings, document collaboration, and file transfers need different checks, so test each with the relevant app before work begins rather than relying on a basic webpage.

VPNQP supports Windows / macOS / iOS / Android / Linux, with unlimited devices online at the same time. When using multiple devices, check that each has an active subscription configuration and is connected to the intended route. If your organization provides a dedicated connection configuration, follow its requirements and avoid enabling multiple network-control tools at once, which can cause routing conflicts.

VERIFICATION

Connection checks and issue reporting

Start by Checking Your Subscription Status

First check your subscription status in the dashboard, then update the configuration in your client. A client showing “connected” only means the connection reached a certain stage; it does not confirm that every app is using the intended route. You can use an IP check to help verify your browser’s exit address, but that result does not necessarily apply to other apps.

  • Make sure your client is using a currently valid configuration, and keep the full route name.
  • Test a regular website and the target app separately to see whether the issue affects only a specific service.
  • Keep the exit region unchanged, compare another route, and note any differences.

If switching local access networks fixes the issue, investigate the original network environment. If only one app is affected, check its rules and any messages from the service first. Avoid changing system settings, client mode, and exit region all at once, or it will be difficult to tell what made a difference.

Share Reproducible Issue Details

For help, go to the support ticket portal from the user dashboard. Include your operating system, client name, route name, when the issue occurred, the destination service, and any error messages, along with the checks you’ve already tried. “The page loads, but stops after I sign in” is more useful for troubleshooting than “It doesn’t work.”

Blur account credentials, subscription URLs, and other private information in screenshots. Never post your password or full subscription details in public comments. For monthly subscription data, note that the allowance resets monthly on the activation date. Data add-ons last until used and do not expire; the two have different terms.

VPNQP offers a 60-day no-questions-asked refund. See the Terms of Service for details. Follow the Getting Started Guide for initial setup, or consult the Troubleshooting Handbook for more complex connection issues.

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